Lenovo Companion – Mobile is now LenovoHelp!
Lenovo Help brings you support for your Lenovo PC, smartphone, ordata center products. Find solutions, view your warranty status anddevice information, run diagnostics to troubleshoot issues,optimize your phone, find your nearest service provider, check yourrepair status, and more.
Lenovo Help can be installed on any Android-based device. You caneven use our diagnostics and optimize features to troubleshootissues with most of your Android devices, regardless ofbrand.
• Find solution articles and videos to help you use your devicemore effectively and troubleshoot problems. Provide feedbackdirectly to Lenovo about the article’s effectiveness.
• Having an issue with your Android smartphone or tablet? Runsimple or game self-diagnostics on each component to help youidentify the problem. Test your display, battery health andtemperature, touch screen, sound, cameras,
Wi-Fi, GPS, Bluetooth, and more. Works on any Android device!Game tests are available on speaker and microphone testsonly..
• View important information about your Android smartphone ortablet, such as CPU, RAM, and storage usage, model and IMEIinformation, and software statistics.
• Check your device’s warranty status, and update your warranty enddate by scanning proof of purchase documentation and submitting toour agents (select countries and products).
• Access Lenovo’s Support website and Community Forums within theapp.
• Need repair? Use our Service Provider Lookup feature to find yournearest service provider’s contact information, as well as locationinformation via Google Maps. Then use the app to open a serviceticket (select countries and products).
• Check the status of your repair (select countries, PC productsonly).
• Chat with one of our knowledgeable agents from within the app(Lenovo smartphones in India only).
• Log in with your Lenovo ID to access your saved products fromLenovo’s Support website.
• Manage your Lenovo Support profile.
We welcome your feedback about our app!
Please use the “Help us improve” link in the main menu of the appor leave us a comment here to let us know what you think.
NOTE: We cannot respond to product support requests or productcomplaints through Google Play comments or our in-appsurveys.
Permissions requested by Lenovo Help
• Phone: Identify your Lenovo device’s Serial Number andIMEI. The app will never make phone calls.
• Your location: Set your location to get relevant serviceoptions, run diagnostics on your GPS sensor, and find your nearestservice provider.
• Camera: Run diagnostics on your camera(s).
• Microphone: Run diagnostics on your microphone.
• Storage: Cache solution article images locally on yourdevice for faster retrieval.